we offer $12 flat-rate shipping australia-wide, with complimentary shipping on orders over $135. shipping will be calculated automatically at checkout and tracking numbers will be provided.
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we currently ship australia-wide.
at this time, we do not offer international shipping. -
orders are usually dispatched within 72 hours via australia post on business days (monday to friday, excluding public holidays).
once shipped, delivery typically takes 2–6 business days, depending on your location.
during sale and holiday periods, dispatch times may extend by 2–3 business days. we’ll always do our best to get your order to you as quickly as possible. -
if you want to cancel your order, please email support@reativ.au as soon as possible. if your order has already been shipped, we are unable to cancel it.
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if your order hasn’t arrived within the expected timeframe, please contact support@reativ.au with your order number and we’ll assist you as soon as possible.
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all orders are packed and dispatched from our warehouse in melbourne, australia.
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please ensure your details are correct before purchasing. if your order is returned to sender, you will bear the cost of re-delivering the parcel to your address — our standard shipping charges apply.
